ASD ISM & APP 11.2 AlignedMy Health Records Act ePHI SafeNSW Dealer Licence #2PS2914401

Government, School iPad, University & Healthcare Mobile Fleet ITAD Sydney

Purpose-engineered mobile asset disposition and bulk fleet buyback for NSW & Federal Government Agencies, Local Councils, Public & Private Hospitals, Aged Care & NDIS Providers, Universities, and K-12 Schools retiring 50 to 5,000+ iPhones, iPads, MacBooks, Samsung Galaxy Enterprise devices, and clinical ward scanners.

Public Sector & Institutional Governance
  • Entity: PRC STORE PTY LTD (ABN: 20 609 861 038)
  • Statutory Licence: NSW Second-Hand Dealer Licence #2PS2914401
  • Security Frameworks: ASD ISM, Privacy Act 1988 (APP 11.2), My Health Records Act 2012, ISO/IEC 27001
  • Sustainability: AS/NZS 5377 Zero-Landfill & Scope 3 Carbon Reporting
  • St Marys Lab Desk: (02) 8678 3298

Public Sector, Education & Healthcare Mobile ITAD Governance Matrix

Every institutional sector operates under distinct statutory privacy, procurement, and MDM de-provisioning mandates. Our St Marys engineering laboratory maps each batch to its exact regulatory control set.

Institutional SectorTypical Fleet HardwareGoverning Regulatory MandateMDM & Sanitisation ProtocolFinancial & Audit Deliverable
NSW & Federal Government AgenciesiPhone 18/17/16/15/14 Enterprise, iPad Pro M4/M5, Samsung Galaxy S26/S25 Enterprise, Surface ProASD Information Security Manual (ISM), PSPF, Privacy Act 1988 (APP 11.2), Digital.NSW Circular EconomyIntune / ABM Release + NIST SP 800-88 Rev. 1 Cryptographic Purge (or Physical NAND Silicon Die Shearing)Per-IMEI NIST Certificate + Scope 3 ESG Report + Direct EFT / RCTI
Local Councils & Utilities (NSW)Samsung Galaxy XCover 6/7, Tab Active 4/5, iPhone SE/14/15/16 Field Fleets, ATID & Zebra RFID ScannersNSW Local Government Act Procurement, Privacy & Personal Information Protection Act (PPIPA) NSWKnox / Intune / SOTI Release + NIST SP 800-88 Purge + In-House OCA Glass & Frame RefurbishmentCouncil Asset Register Reconciliation + EFT Rebate + AS/NZS 5377 Cert
Hospitals, LHDs, Aged Care & NDISClinical Ward iPhones (Epic Rover / Imprivata), Aged Care iPads, Zebra TC52-HC & Datalogic Memor ScannersMy Health Records Act 2012, Health Records and Information Privacy Act (HRIPA) NSW, OAIC NDB Scheme100% ePHI Cryptographic Purge + Physical NAND Flash Destruction for Liquid-Damaged / Bio-Soiled BoardsClinical ePHI Destruction Certificate + Fleet Refresh Credit / EFT
K-12 Schools, Dioceses, TAFE & Universities1:1 Student & Staff iPad (9th/10th/11th Gen, iPad Air, iPad Pro), MacBook Air M1/M2/M3/M4, Staff iPhonesStudent Privacy (APP 11.2), Apple School Manager (ASM) Governance, Non-Government Schools Financial AuditASM / Jamf Pro Bulk Release + NIST SP 800-88 Wipe + In-House OCA Cracked Glass Restoration (Higher Payout)Maximum Term-End Buyback Payout + Itemized Grading Report
Interactive Enterprise IT Admin Readiness Tool

MDM, ABM, Intune, Knox & ATID De-Provisioning Checklist

Verify your fleet's cloud lock and Mobile Device Management (MDM) release status prior to collection. Proper de-provisioning guarantees maximum Grade A/B buyback payouts and eliminates $500+ carrier lease non-return penalties.

Readiness: 4 / 8 (50%)Zero Grey-Market Bypass
Apple ABM / ASM[VERIFIED]

Release Serials from Apple Business Manager (ABM) or School Manager (ASM)

Path: business.apple.com -> Devices -> Select Serials -> Release from Organization

Unassign the device from your MDM server first, then click Release from Organization in Apple Business Manager or Apple School Manager so Automated Device Enrollment (ADE / DEP) is permanently cleared.

Risk if skipped: Device re-locks to corporate MDM server during DFU restore; carrier lease portals assess $500-$700 non-return fee.
Apple ABM / ASM[VERIFIED]

Clear iCloud Find My & Activation Lock via MDM Bypass Code

Path: MDM Console -> Device Actions -> Turn Off Activation Lock / Clear Bypass Code

For supervised iPhones (iPhone 18, 17, 16, 15, 14 series), iPads, and MacBooks, trigger the MDM Activation Lock Bypass command prior to wiping so employee personal Apple IDs do not block intake.

Risk if skipped: Hardware remains bound to employee Apple ID; cannot be cryptographically certified for remarketing until cleared.
Samsung Knox (KME / KG)[VERIFIED]

Deregister IMEIs from Samsung Knox Mobile Enrollment (KME) & Knox Guard (KG)

Path: knox.samsung.com -> Knox Mobile Enrollment -> Devices -> Delete / Deregister

Select retiring IMEIs inside the Samsung Knox portal, remove assigned MDM profiles, and verify that carrier Knox Guard (KG) finance/lease locks show Complete or Unlocked status.

Risk if skipped: Galaxy S26/S25/S24 or XCover handset automatically re-enrolls into enterprise Knox container upon first Wi-Fi connection.
Microsoft Intune / Autopilot[CLICK TO VERIFY]

Delete Device Record in Microsoft Intune & Deregister Windows Autopilot Hash

Path: intune.microsoft.com -> Devices -> Windows Enrollment -> Devices -> Delete

Execute Retire or Wipe in Intune, delete the device object from Entra ID, and remove the hardware hash from the Windows Autopilot deployment list.

Risk if skipped: Surface Pro or corporate mobile handset remains bound to tenant Entra ID (Azure AD) tenant lock.
Google Zero-Touch / FRP[CLICK TO VERIFY]

Deregister Android Enterprise Zero-Touch & Remove Workspace Account Lock

Path: partner.android.com/zerotouch -> Devices -> Deregister IMEI

Remove the device from your Zero-Touch customer portal or push an MDM Clear FRP / Factory Reset command from your EMM console (rather than resetting via hardware keys).

Risk if skipped: Hardware triggers Factory Reset Protection (FRP) or Zero-Touch forced provisioning during M360 NIST SP 800-88 dock testing.
ATID / Zebra / Honeywell Rugged[CLICK TO VERIFY]

Unenroll SOTI MobiControl, Ivanti & Zebra StageNow Persistence Agents

Path: SOTI MobiControl -> Devices -> Unenroll & Disable Enterprise Reset Persistence

Revoke persistent OEMConfig profiles and exit Android Enterprise Lock Task Mode on ATID UHF RFID handhelds, Zebra Touch Computers, and Honeywell scanners prior to dispatch.

Risk if skipped: ATID (AT880, AT911N, AT870N, ATS100), Zebra (TC52, TC57), or Honeywell scanners reload locked warehouse kiosk shells after wipe.
All Cellular Fleets[CLICK TO VERIFY]

Deactivate Corporate eSIM Profiles & Extract Physical SIM / MicroSD Media

Path: Telstra Tipst / Optus Compass Portal -> Suspend Service & Remove Physical Cards

Cancel or port active carrier eSIM/SIM services in your telco portal. Note: PRC technicians physically inspect every SIM and MicroSD slot on intake and destroy any residual removable media under NIST SP 800-88.

Risk if skipped: Active carrier billing continues on retired lines; external MicroSD cards in rugged scanners may retain unencrypted logs.
IT Asset Register[VERIFIED]

Export CSV / Excel Fleet Manifest (Asset Tag, Make, Model, IMEI / Serial)

Path: ABM / Intune / SOTI -> Export Device Inventory to CSV

Export your retiring device list or populate the PRC Corporate Fleet Manifest Template (.xlsx / .csv) so every serial is reconciled 1:1 on your Certificate of Data Sanitisation.

Risk if skipped: Delays line-by-line reconciliation against your corporate fixed-asset register and APP 11.2 audit pack.
Don't have time to audit locks before pickup? Dispatch your fleet as-is. Our St Marys M360 intake dock scans all IMEIs and sends your IT team a filtered Exception CSV of only the locked serials for 1-click remote release.
Book Fleet Intake & Lock Audit →
AUDIT SPECIMEN | COMPLIANCE VERIFICATION PREVIEW

Certificate of Mobile Media Sanitisation & IT Asset Disposition (ITAD)

NSW DEALER LICENCE #2PS2914401ABN 20 609 861 038 | ST MARYS LAB
Issuing LaboratoryPhone Repair Centre Pty Ltd (122 Queen St, St Marys NSW 2760)
Statutory & Technical StandardsNIST SP 800-88 Rev. 2 & Rev. 1 | Privacy Act 1988 APP 11.2 | AS/NZS 5377:2013
Verification EngineM360 Enterprise Multi-Dock Diagnostics + Level 4 Microsoldering Bench
Chain of Custody StatusTamper-Evident Intake Verified | 100% Serialized IMEI Reconciliation
IMEI / Serial NumberHandset / Terminal ModelMDM / Lock StateSanitisation Protocol ExecutedAudit Verification HashCompliance Status
354891109482***Apple iPhone 17 Pro 256GBABM / DEP ReleasedNIST SP 800-88 Rev. 2 Purge (Cryptographic Erase)SHA256: 9f86d081884c...7a2bVERIFIED CLEAN
359204118374***Samsung Galaxy S25 Ultra 512GBKnox Guard ClearedNIST SP 800-88 Rev. 2 Purge (M360 Zero-Fill)SHA256: 4b227777d4dd...1e9cVERIFIED CLEAN
356718102910***Apple iPhone 15 128GB (Cracked Glass)FMI / iCloud OffBoard Powered -> Cryptographic Purge + OCA RefurbSHA256: e3b0c44298fc...4959VERIFIED CLEAN
SN: AT880-2609***ATID AT880 / Zebra TC57 Rugged ScannerSOTI MobiControl UnenrolledNIST SP 800-88 Rev. 2 Clear & Flash SanitisationSHA256: 7d865e959b24...3c11VERIFIED CLEAN
353912104481***Apple iPad Pro 13" (M4) Liquid DamagedASM UnassignedNIST SP 800-88 Rev. 2 Destroy (Physical NAND Die Shear)MECH-DIE-SHEAR-ST-MARYS-LABPHYSICALLY DESTROYED

Government, School iPad & Healthcare Mobile ITAD Questions

How does Phone Repair Centre comply with ASD Information Security Manual (ISM) and NSW Government ICT circular economy mandates?

All public-sector and local council smartphone, tablet, and laptop fleets processed at our 122 Queen St, St Marys laboratory undergo NIST SP 800-88 Rev. 1 cryptographic Purge (destroying Apple Secure Enclave UID keys or Samsung Knox Vault / Titan M2 UFS encryption keys) aligned with ASD ISM media sanitisation controls for OFFICIAL and OFFICIAL: Sensitive mobile assets. Non-booting logic boards undergo physical NAND flash silicon die shearing, while reusable chassis and displays are recovered under AS/NZS 5377 zero-landfill circular economy standards.

Can you process 200 to 3,000+ K-12 School or University iPads and MacBooks during the November-January academic break?

Yes. Our St Marys facility runs high-concurrency M360 multi-dock sanitisation and functional grading benches specifically engineered for Term 4 and summer holiday school iPad and MacBook rollovers. We verify Apple School Manager (ASM) and Jamf/Intune DEP release status prior to collection, repair cracked student screens in-house via cleanroom OCA glass lamination (preventing heavy broker deductions), and issue direct EFT settlement with a formal Recipient Created Tax Invoice (RCTI) to your school bursar or diocese.

How do you protect electronic Protected Health Information (ePHI) on retired hospital, clinical ward, and aged care devices?

Hospital ward iPhones (running Rover/Epic, Vocera, or Imprivata), NDIS community-care tablets, and Zebra/Datalogic clinical barcode scanners store highly regulated patient identifiers governed by the Privacy Act 1988 (APP 11.2) and the My Health Records Act 2012. Every device is logged by 15-digit IMEI or serial number upon sealed tamper-evident arrival at St Marys, cryptographically purged to NIST SP 800-88 Rev. 1, or physically sheared at the NAND silicon die if liquid-damaged or non-booting, with an individual Certificate of Data Sanitisation issued per unit.

Do you accept Purchase Orders, vendor onboarding, and RCTI settlement for Government, Councils, and Schools?

Yes. PRC STORE PTY LTD (ABN: 20 609 861 038, NSW Second-Hand Dealer Licence #2PS2914401) supports full government, council, hospital, and educational vendor onboarding. For fleet buybacks, we issue a formal Recipient Created Tax Invoice (RCTI) and settle 100% via direct corporate EFT to your nominated institutional bank account.

For Organisations Retiring 10+ Handsets

Request Enterprise Fleet Audit & Buyback Valuation

Direct laboratory pricing. Tamper-evident door-to-lab collection. NIST SP 800-88 cryptographic sanitisation with serialized audit certificates.

Enterprise Anti-Fraud & Title Invariant: Settlement is issued strictly via Electronic Funds Transfer (EFT) to the verified bank account of the registered corporate ABN holder, accompanied by a Recipient Created Tax Invoice (RCTI) and Remittance Advice. Zero cash or personal PayID payouts.
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